I had the pleasure of using these guys in July 2013. I enquired about pens from several different companies from the US and Australia. Some companies never even got back to me.From the get go I was very impressed with their service. They responded to my enquiry very promptly. I decided to use them based on their initial contact and their very good prices - I could not get a cheaper price here in Australia. They gave me a mock up of the design in which I requested an amendment. This was done almost immediately. They then came back to me and recommended a new colour for my printing but if I wanted my original colour that was fine. They recommended the colour change due to the fact that my pens would be shipped from the US to Australia. I went with their recommendation. I then received my shipment within about 2 days of the estimated delivery date. They were delivered to my door and they were perfect. I was so pleased with my order. I would definitely recommend these guys. When I need to order again I would not hesitate for a second to contact Pen Imprint. They will have my next order for sure. Thank you for your great service - thank you so much! Renee

The pens themselves are great and the designs look awesome! Everyone is really enjoying how the pens turned out, but they have been rated 4 stars for a reason. On some of the Datamax pens we ordered there are small black marks on part of the logo and it appears to be random where this black mark shows up. It is not all of the pens and it is not a huge flaw, but it is there nonetheless. Other than that I was extremely satisfied with how smooth the entire process was. Ordering was simple, we got our art mock-up the next day, and the pens a little more than a week later. I dealt with Stewart Switzer and Harrison Ngo during the process and I want to say their level of professionalism and customer service is top notch. Thank you to everybody that helped in working on our pens and keep up the great work!